Reports & Dashboards

Reports & Dashboards

Reports & Dashboards

Our system provides several dashboards and reports to help you track performance, monitor operations, and analyze reservation data. Here's a breakdown of what's available and how to use each one.

πŸ“ˆ Strategic Dashboard

Purpose:
Get a high-level overview of your upsell program's overall performance.

What you'll see:

  • Total Revenue & ROI

  • Revenue per Program 

  • Revenue over time

  • Revenue trends

Best for:
General managers, directors, and anyone reviewing strategic KPIs.

βš™οΈ Operational Dashboard

Purpose:
Manage daily operations and see real-time upsell activity.

What you'll see:

  • Today’s upgrades and extras

  • Upcoming check-ins with upsells

  • Pending approvals

  • Status per reservation

Best for:
Revenue, Reservations or Operations managers who need to act on upsell requests daily.

πŸ“ƒ Performance Summary

Purpose:
Download a compact monthly overview of your property's performance.

What you'll see:

  • Summary metrics per upsell type

  • Monthly revenue totals

  • Room upgrade acceptance rates

  • Extra performance

Best for:
Monthly reporting and presentations.

πŸ“Š Performance Report

Purpose:
Dive deeper into performance metrics across custom time periods.

What you'll see:

  • Filters by date range and Program

  • Pre-Arrival: Detailed metrics on Email performance, rooms & extras performance, revenue and segmentation performance.

  • On-Arrival: Detailed metrics on Agent performance, rooms & extras performance, revenue and segmentation performance.

  • For more details: Performance Report 

Best for:
Analytical insights, optimization, and comparing results across different periods.

πŸ” Reservations Analysis

Purpose:
Analyze hotel's Reservation metrics and their upsell performance. 

What you'll see:

  • LOS & Lead Time analysis 

  • Booked room type analysis 

  • Segmentation analysis (Reservation source, Rate code & Market segment) 

Best for:
Analytical insights & optimization.

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