(Opera) Troubleshoot failed scheduled Report

(Opera) Troubleshoot failed scheduled Report

An existing or long-standing scheduled OPERA report does not arrive

  • Go to Miscellaneous >Report Scheduler, click on the “Reports” tab (may be called “Schedules”) and check on the Status of the report schedule.
  • If status is “Finished Successfully” try RUN NOW to send the report again manually.
  • Go to Components > Scheduled Reports and click Report Queue. Click 'Show all scheduled reports' to see what is processing and if there is an error message.
  • If your scheduled report has a red error icon next to it, try rescheduling it. Sometimes server maintenance can cause temporary issues with scheduled reports.
  • If rescheduling reports continue to fail, re-create the report manually and schedule it. If segments or calculated metrics are deleted when used by an existing scheduled report, it can cause the report to fail.

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