System Health Check: Auto-Pilot Not Enabled
Severity: Medium
Description: You are currently not using our room upgrade
Auto-Pilot feature. This feature automatically accepts or denies offers based
on availability and offer strength, and updates your PMS with the upsells. You
can set up specific parameters within which the Auto-Pilot will operate.
Importance: Enabling the Auto-Pilot feature significantly reduces
the manual work involved in deciding whether to accept or reject offers. It ensures
that no offers go unanswered, which is crucial for maximizing revenue
opportunities. This is especially important if your hotel has a high number of
"Expired" offers (unanswered offers), as these represent missed
opportunities to convert upsell requests into additional revenue.
How to Fix:
- Access
the Knowledge Base:
- Follow
the Setup Instructions:
- The article will provide detailed instructions
on how to configure the Auto-Pilot feature for your property.
- Ensure you set up the necessary parameters, such
as offer strength and availability conditions, to tailor the Auto-Pilot
to your hotel's specific needs.
- Enable
Auto-Pilot:
- Once you have configured the settings, enable
the Auto-Pilot feature to start automating the process of accepting or
denying offers.
- Monitor
and Adjust:
- Regularly monitor the performance of the
Auto-Pilot feature.
- Make adjustments to the parameters as needed to
optimize its effectiveness and ensure it aligns with your hotel's goals.