Health Check: Room Setup Not Optimized
System Health Check: Room Setup Not Optimized
Severity: High
Description: Some of
your rooms are missing crucial information such as descriptions or pictures.
Importance: Having
detailed descriptions and high-quality pictures when offering rooms to guests
is essential for several reasons:
 - Enhanced Clarity and Understanding: Detailed descriptions help guests understand
     exactly what each room upgrade includes, reducing ambiguity and ensuring
     guests know what to expect. Keep descriptions short and focus on the
     differentiations (bullet points).
- Increased Appeal and Interest: High-quality pictures make rooms more appealing
     by visually showcasing their value, enticing guests to opt for an upgrade.
- Improved Decision-Making: Clear visual and descriptive information helps
     guests make informed decisions, assuring them that they are making the
     right choice.
- Boosted Sales and Upselling: Attractive images and compelling descriptions
     drive higher conversion rates for rooms, making the upselling process more
     effective.
- Enhanced Perception of Value: Well-crafted descriptions and professional
     images elevate the perceived value of the rooms, justifying higher prices
     and making guests feel they are getting premium services.
- Consistency and Professionalism: Consistent use of high-quality visuals and
     detailed descriptions throughout the upselling process presents a
     professional image, reinforcing the hotel's brand.
- Reduced Guest Inquiries and Confusion: Clear descriptions and images answer common
     questions, reducing the volume of inquiries to the hotel's staff and
     streamlining operations.
- Emotional Engagement: Images
     can evoke emotions and create a connection with potential guests,
     encouraging them to upgrade their room.
- Showcasing Unique Features: Descriptions and pictures highlight unique
     features and benefits of each room, making the offering stand out.
- Trust Building:
     Transparency builds trust with guests, making them more likely to feel
     secure in their purchasing decisions.
How to Fix:
 - Go to Rooms Setup in the Platform:
  - Access the UpsellGuru
      Platform.
- Navigate to Setup > Rooms Setup.
- Complete the Setup for Missing Rooms:
  - Identify which rooms are missing descriptions or
      pictures.
- Add detailed descriptions that clearly explain
      what each room includes and the benefits for guests. Focus on unique
      features and use bullet points for clarity.
- Upload high-quality pictures that visually
      represent the rooms, making them appealing and enticing.
- Related Articles
- Best Practices: Room Upgrades- Best Practices: Room Upgrades Superior room – lead-in picture is dark and does not showcase any amenities worth upgrading. Very long description with plenty of unnecessary information.   Junior Suite – lead-in picture shows the main selling-point. ... 
- Health Check: Room Inventory Missing or incorrect- System Health Check: Room Inventory Missing or Incorrect Severity: Medium Description: Your room inventory quantity is missing or does not match the total number of rooms. Importance: Having the correct number of each room type is essential for ... 
- Health Check: Room Availability Report Not Created- System Health Check: Room Availability Report Not Created Severity: Medium Description: We are not receiving your room availability data from Opera On Prem. This data is essential for managing and optimizing room upgrades and ensuring dynamic ... 
- Health Check: Limited Number of Room Upgrades Offered- System Health Check: Limited Number of Room Upgrades Offered Severity: Medium Description: Room upgrades are currently being offered to less than 30% of the guests through email. Importance: Room upgrades are among the most profitable upsells for a ... 
- Heath Check: Extras Setup Not Optimized- System Heath Check: Extras Setup Not Optimized Severity: Medium Description: Some of your Extras are missing crucial information such as descriptions or pictures. Importance: Having detailed descriptions and high-quality pictures when offering extras ...