In-House Upselling
In-House Upselling
Setup > Emails
Communicate with your guests during their stay, via SMS or email. Upsell, send promotions & information.
This feature is available in our PLUS Package. More pricing information here.
Use cases:
Send guest access to Hotel Directory
Send a welcome message
Send valuable information or promotions
Send upsell opportunities during the stay
You can send these messages via email or SMS at the time of check-in, at a specific day and time during the stay or at check-out day.
Related Articles
Best Practices: Extras
Best Practices: Extras 1. Type and number of Extras We recommend having 6-8 extras across different categories. Most popular categories are: F&B: Breakfast, dinner, afternoon tea and F&B Vouchers. Longer stays: Late check-out, early check-in, and ...Registration Card Up-selling
Registration Card Up-selling Registration Card must be enabled for your hotel. Contact support@upsellguru.com if you would like to enable this features. Additional costs apply. It is possible to have an Extra up-sell in your Registration Card. ...(RMS) Setup & Important Information
Requesting the Interface: The hotel has to email RMS and request the order form. (Module: Revenue Analytics, Partner: Upsell Guru). Once the order is processed with Sales, the hotel has to contact RMS Support by logging an S/R to obtain the Web ...User Management
User Management Setup > User We encourage that your hotel creates Users and schedule reports to all main stakeholders at your property. It is critical that several Users at the property receive upsell notification so that no offer is ever missed. ...Creating a Hotel Directory
Creating a Hotel Directory Setup > Hotel Directory Create a Hotel Directory to keep you guests informed throughout their stay in a digital way. You can add menus and other hotel information. The Hotel Directory will be sent to your guests once they ...