Health Check: Guest Segment Category Not Defined
System Health Check: Guest Segment Category Not Defined
Severity: Medium
Description: Your PMS Guest Segments are not yet mapped within the
UpsellGuru Platform. This means that the different market codes and guest
segments from your PMS are not correctly identified in UpsellGuru.
Importance: Mapping the correct market codes in UpsellGuru
provides greater visibility into the segments you are upselling. This allows
you to identify any gaps and missed opportunities, ensuring that your upselling
efforts are effectively targeted and optimized.
How to Fix:
- Navigate to Guest Segments in the Platform:
- Access
the UpsellGuru Platform.
- Go to Setup > Guest Segments.
- Select
the Correct Segments:
- Review your PMS Guest Segment Codes.
- Select and map the correct segment for each PMS
Guest Segment Code in the UpsellGuru Platform.
- Ensure that all segments are accurately
represented and mapped.
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