Email Content

Email Content

Email Content

Setup > Emails

Email content refers to the text in each of the emails sent through UpsellGuru. The content in each Email Template can be changed individually.

1. Find the email you wish to edit the text and click on “Content”. 




2. UpsellGuru provides a default text for each email (right side). Individual texts can be entered on the left side “Your text”. Just add text in the sections that you wish to change. 



Using place holders can be useful to automatically replace the most common information like Hotel Name, Guest Name, Arrival/Departure Days. 


3. Email Texts can be entered in various languages. Just choose the language and select "Add customized text". 




4. Once the email is setup, you can preview the email template and make changes if necessary. 




    • Related Articles

    • Email Variations

      Setup > Emails > Content Email Variations allows you to send different email templates according to (1) guest segmentation, (2) stay dates and (3) room type booked. Use cases: (1). Guest Segmentation: Use a different template for direct bookers and ...
    • Email A/B Testing

      Setup > Emails > Content A/B testing (also known as split testing or bucket testing) is a method of comparing two versions of an email against each other to determine which one performs better. Use cases: (1). Create 2 templates with different ...
    • Excluding Emails

      Excluding Emails  Setup > Emails > Guests Segments   You can exclude sending emails by (1) Rate Codes, (2) Market Segments, (3) Booking Source or (4) email addresses.  You can either include (allow) or exclude. Press the "Add Rate" button to add a ...
    • Schedule Email Sending

      Schedule Email Sending Setup > Emails Sceanrio 1:  You can schedule 1 or 2 emails for pre-arrival up-selling. The 2nd email can be setup as a reminder if e.g. nothing was purchased, but can also be sent always.  Enable email delivery and setup a time ...
    • Email Look & Feel

      Email Look & Feel Always set up the Master Look & Feel first. Individual email templates can be overwritten individually later.  Setup > Emails > Master Look & Feel ​ There are 9 sections on the email that you can edit. Let's break them down: 1. ...