Description: Early Check-In and Late Check-Out are recommended
extras that are currently not utilized by your property on the UpsellGuru
Platform.
Importance: Offering Early Check-In and Late Check-Out options
provides numerous benefits:
- Increased Revenue and Profitability: These options often have high profit margins
relative to their operational cost, significantly boosting revenue from
room bookings.
- Enhanced Guest Satisfaction: Guests appreciate the flexibility and
convenience of early check-in and late check-out, especially if they have
early morning or late evening flights or want to maximize their stay.
- Competitive Advantage: Providing these options can differentiate your
hotel from competitors, contributing to higher occupancy rates and
customer loyalty.
- Flexibility with Availability: Setting these options as "on request"
allows you to manage availability based on occupancy levels and
operational capacity, optimizing room turnover.
- Upselling Opportunities: These options are popular upsells in the
hospitality industry, increasing average revenue per guest with minimal
additional cost.
How to Fix:
- Go to Extras Setup in the Platform:
- Access
the UpsellGuru Platform.
- Navigate to Setup > Extras Setup.
- Add the Extras from the Library:
- Browse the Extras Library within the
platform.
- Select and add the Early Check-In and Late
Check-Out options to your list of available extras.
- Adjust
Pricing and Description:
- Set the pricing for Early Check-In and Late
Check-Out based on your desired profit margins and market standards.
- Update the description to mention your regular
check-in and check-out times, providing clarity to guests.
- If needed, upload an appropriate picture to
enhance the visual appeal of these extras.