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(Guestline) Setup Checklist
Please complete all the below points within Guestline PMS and UpsellGuru to avoid any errors in the interface. Room Upgrade Settings 1. Product Code: Please make sure that Product Code for Room Upgrades in Guestline is entered correctly in the ...
Creating a new Room Type
Creating a new Room Type Setup > Room Types > Add Room Type Following information is required: 1. Room Type Code 2. Room Name and Description 3. Room Pictures 4. Up-selling prices 1. Room Type Code Enter the Room Type code identical to your PMS ...
How to Accept or Deny a Bid
How to Accept or Deny a Bid Once you receive an upgrade offer, you will receive an email confirmation. You can click on the link in the email (the email also has a accept/deny button) or log-in to UpsellGuru Extranet. On the UpsellGuru Dashboard, ...
(Guestline) Common errors
You will receive an email notification whenever Guestline reports an error when UpsellGuru tries to update a reservation. We hereby list the most common errors and possible solutions to fix them. Invalid Product Code (Room Upgrade) 1. Make sure that ...
Setting Room Up-selling Prices
Setting Room Up-selling Prices Setup > Room Types There are 2 ways to upload up-selling prices: In a grid for all rooms (Upgrade Prices Summary) or per room (Manage Upgrade Prices). Tips & Tricks: 1. Don't overwhelm your guests with too many upgrade ...